Filing your claim online is the quickest way to receive your phone replacement.
Claims completed and approved are scheduled to be delivered based on the schedule below:
| Day of the Week | Claim Completed and Approved | Delivery | ||
| Monday - Thursday | Before 5pm CST | Next Day | ||
| Friday | Before 5pm CST | Saturday | ||
| Saturday | Before 2pm CST | Monday | ||
| Saturday-Sunday | After 2pm CST Saturday | Tuesday |
Note: Delivery times may not be available during holidays, inclement weather, or in some locations. Plus, when you file online, you'll receive an email with your package tracking information.