Comprehensive coverage against loss, theft, damage (including water
damage) and out-of-warranty malfunction
Fast and convenient replacement
- Claims can be filed 24/7 online or by phone
- Next business day delivery of phone replacements (If claim completed
and approved by 10:00PM Eastern time) View shipping schedule
Save money should the unexpected happen
- No high replacement costs if you experience a loss
- You're covered for less than 20 cents a day
- With a compatible phone, download the Metro Total Protection app to
sound an alarm, locate and lock your lost phone, and remotely erase
MetroGUARD is only available on the day on which you activate service or upgrade to new equipment.
Mobile app features include:
Locate your phone on a map
Sound an alarm from a misplaced phone,
even if it's set to silent or vibrate.
Lock a missing phone to secure your privacy
Remotely erase contacts from a lost device
You can add MetroBACKUP at any time
for just $1/mo. Learn More
|Welcome to metroGUARD|
PhoneClaim.com is the quick and easy way to get started with your MetroPCS claim process. For fast answers about your replacement phone, deductible and much more, call 1-866-862-3397.