What you need to
know about your:
- TELUS Device Care
- TELUS Device Protection
  Plan (discontinued)

what is my Telus deductible

What's my Service Replacement Fee?

Choose your device to determine your Service Replacement Fee.

My Replacement Fee is up to .

 
Telus phone replacement documentation

How Documentation Protects You

Securing Your Personal Information

Providing additional documentation helps prevent false service requests. Completing this documentation protects you and keeps your premium as low as possible.

Download Affidavit

Visit the Affidavit Workcenter
review Telus extended warranty terms and coverage information

Program Terms & Conditions

View complete terms & conditions of coverage.

Learn more

Shipping Schedule

Complete your service request by... Receive your device by...

Monday - Thursday

Before 6:30 PM EST

Within 1-2 business days!

Friday

Before 6:30 PM EST

Monday

Saturday

Before 7:30 PM EST

Tuesday

Sunday

Tuesday