Start a claim for your Verizon device.

Already have a claim started? Continue Claim

Find out what it will cost to replace your device.

Show My Deductible

My Deductible is

File a Claim

Lost, stolen or damaged phone replacements are provided by Wireless Phone Protection, which is underwritten by Liberty Insurance Underwriter Inc. or one of its insurance company affiliates. Asurion Insurance Services, Inc. (in NY, Asurion; in California, Agent License #0B35141) is the agent and provides the claims servicing under this program.


Want to get your device protected?

Check Enrollment Eligibility
Claim Status

Track a claim as it moves through the process.

Check Status
Total Mobile Protection

Optimize & secure your device with Total Mobile Protection.

Get Details
Program Terms

View complete terms & conditions of coverage.

Download Download

Cracked screen? Keep your phone and get it fixed faster.

We may be able to repair it at your home, office or location near you, depending on your device and location.

Check Availability

Shipping Schedule

Complete your claim... Receive your device as soon as...

Monday - Thursday

12am ET/CT

Next Business Day

Friday

12am ET/CT

Saturday
(based on customer location)

Saturday

12am ET/CT

Monday

Sunday

11am ET

Monday

Lost, stolen or damaged phone replacements are provided by Wireless Phone Protection, which is underwritten by Liberty Insurance Underwriter Inc. or one of its insurance company affiliates. Asurion Insurance Services, Inc. (in NY, Asurion; in California, Agent License #0B35141) is the agent and provides the claims servicing under this program.