PRTG: ATT Page Active

Start, manage or track
your AT&T claim.

Ready to begin or continue your claim?
Get started
what is my ATT deductible

What's my estimated deductible and screen repair eligibility?

Replace a lost or stolen device

If your device is lost or stolen, we can help.


See details

Repair a cracked phone screen

If your screen is cracked, we may be able to repair it.


See details
track your ATT phone claim

Claim Status

Track a claim as it moves through the process.


Start tracking
ATT protect plus details

Device Protection

Take advantage of features like AT&T ProTech support and the AT&T ProTech app.


Enroll now
review att phone protection coverage

Coverage

View complete terms and conditions of coverage.


Download

Shipping att phone replacement shipping schedule Schedule

att phone replacement shipping schedule

Shipping Schedule

Claim Completed Delivery Day*

Monday - Friday

Before 6pm ET

Next Day

Saturday

Before 3pm ET

Monday

Saturday - Sunday

After 3pm ET Sat.

Tuesday