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Have a Cracked AT&T Phone Screen?

You've cracked your phone screen and need it fixed ASAP. With an AT&T device protection plan, you may be able to get your phone repaired the same day.

File a claim

Resume a claim
Is my AT&T phone and location eligible for screen repair?

Benefits of cracked screen repair:

  • It's fast

    If eligible, you could have your AT&T phone fixed as soon as today.*

  • No need to transfer data

    Keep your phone and all the content on it.

  • It's convenient

    Visit a repair location or have a technician come to you, whatever is more convenient.

  • You could save money

    A screen repair deductible could be lower than a replacement.

Screen repair is included with enrollment in all AT&T device protection programs and is backed by a one-year warranty.**

*Eligible devices and availability are subject to change at any time. Newer device models may not be eligible for screen repair. To find out if your device is eligible click the 'Check Eligibility' button above.

**Subject to device and location eligibility /device.

Device Replacementatt phone replacement shipping scheduleShipping Schedule

att phone replacement shipping schedule

Device Replacement
Shipping Schedule

Claim Completed Delivery Day*

Monday - Friday

Before 6pm ET

Next Day


Before 3pm ET


Saturday - Sunday

After 3pm ET Sat.