Attempt to locate your device.
If you can't find your device, temporarily suspend your service to prevent unauthorized use.
If you’re enrolled in the AT&T Device Protection Plan, file a claim online
Being without your device is stressful, but your AT&T Device Protection Plan covers you against lost or stolen devices.
After you file a claim for your lost or stolen device and it is approved, we’ll send you a replacement as soon as the next day. No need to stress, it’s all part of your plan!
Schedule
| Claim Completed | Delivery Day* |
|---|---|
|
Monday - Friday Before 6pm ET |
Next Day |
|
Saturday Before 3pm ET |
Monday |
|
Saturday - Sunday After 3pm ET Sat. |
Tuesday |
* Claims completed by the daily cut-off times will be shipped,
and in most cases, delivered the next day.