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Device Replacement/Repair

If your device experiences a breakdown, you may be eligible for repair or a replacement if you are enrolled in Asurion® Protection.


Asurion Protection provides replacement or repair for your mobile device. It may also cover certain defects after the manufacturer's warranty expires.

If you're enrolled in Asurion Protection

If you aren’t enrolled in Asurion Protection you can enroll in Asurion Protection in the first 60 days after activating a new device on Consumer Cellular.

What’s my service fee?