iPhone Settings
Turn off
Find My iPhone®
in your Find My settings.
Turn this feature off on your iPhone or online from at iCloud.com.

Turn off Find My iPhone in Settings

If your iPhone is unusable or you don’t have it with you, you must turn this feature off at iCloud.com.

  1. On your iPhone, open Settings. settings
  2. In Settings, tap your name.
  3. Tap the Find My icon. FMiP Icon
  4. Look for Find My iPhone:

    If it says Off, you're all done.
    If it says On, tap the toggle switch. Toggle Switch
  5. Enter your Apple ID password and tap Turn Off.
Next step? Start or resume your claim.
Make sure to complete your claim online if you haven’t already, so we can help you get back up and running.

WhyIneedTurnOff

Why do I need to turn off Find My iPhone?

You need to turn off Find My iPhone when you are having Asurion repair or replace it. Turning off Find My iPhone is a requirement of your insurance program and the claim process, and we may charge you a substantial fee if you don’t turn it off. Follow the steps in this article to verify that it’s turned off before sending us your iPhone for repair or replacement. If your iPhone is unusable or you don’t have it with you, you must turn this feature off at iCloud.com.