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Submitting documentation is fast and easy.

By submitting documentation, you'll help us protect the security of your claim.

Download your affidavit

Here's what to do:

Download and print

Enter your phone number and claim ID to download and print your affidavit.

Fill out

Follow instructions on the first page of the affidavit.

Submit documentation

Upload, fax, or mail your completed affidavit and a copy of your government issued ID.

Fax or mail completed documents

Acceptable forms of identification

Acceptable ID
  • Valid Driver's License
  • US or Foreign Passport
  • Military ID (Active or Retired)
  • State or Federally issued ID Card
  • Matricula Consular ID
Unacceptable ID
  • Student ID
  • Work ID
  • Birth Certificate
  • Social Security Card

Fax or mail completed documents

Please include the completed form and copy of your valid ID.

Fax to:

1-866-306-2268

Mail to:

Asurion
Attn: Review Team (MetroPCS)
PO Box 413886
Kansas City, MO 64141-3886

Have a question?

Find answers in our FAQs or contact a customer service representative.

Next day shipping schedule

Claim Completed: Delivery Day:
Monday - Thursday Before 8PM ET Next business day
Friday Before 8PM ET Monday
Saturday - Sunday Tuesday