MetroPCS Cell Phone Replacement Shipping Times

Day of the Week	Claim Completed and Approved	Delivery
Monday - Thursday	8:00 PM Eastern	Next Business Day
Friday	8:00 PM Eastern	Monday
Saturday-Sunday	All orders placed will be delivered the following Tuesday.	Tuesday

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Premium Handset Protection^® insurance is underwritten by Old Republic Insurance Company and is administered by Asurion Insurance Services, Inc. (in New York, Asurion; in California, License #0B35141; in Iowa, License #1001000131), which is the agent and provides claim servicing under this program.

Lookout Premium Summary: Data rates apply. Lookout Premium is a service provided by Lookout. Installation of and registration for Lookout Premium required; Lookout Terms of Service govern your use of the product. Lookout Privacy Policy explains the collection and use of your data by Lookout. Lookout is not an insurance product. Available for Android and iOS devices. Capable device required; technical limitations may prevent certain features(e.g. Incorrect Passcode) from working on certain phones. Phone must be powered on with the SIM card installed, have text messaging capability, and be within MetroPCS^® network coverage area for features to function. Enabling location history features can cause phone battery life to diminish more quickly. Once phone is WIPED, the data is not retrievable. Lookout may be disabled or uninstalled by other applications, software, devices or hacking; in such cases Lookout's protective features may not function properly. Lookout may be incompatible with other prior installed software on your device.

The monthly charge includes billing fees paid to MetroPCS and administrative fees paid to Asurion. Subject to change. All applicable taxes and surcharges extra. The monthly charge for the PHP Program includes $3.00 for the cost of insurance provided in the program and the cost of Lookout Premium. New York residents may purchase insurance separately for $4.00 per month by calling 888-8metro-8. MetroPCS wireless services and Premium Handset Protection Program coverage are paid in advance for the month. If you cancel MetroPCS wireless services your service and features will continue through the end of the paid bill cycle. You may keep your Premium Handset Protection Program coverage through the end of the paid bill cycle or if you wish, you may cancel the Premium Handset Protection Program coverage and request a refund of the unused portion of the insurance premium paid by calling 1-800-430-9881.

*Deductible, claim limits, and replacement equipment do not apply to Lookout Premium features

The Premium Handset Protection Program may be added within seven (7) days of activation or upgrade.

Premium Handset Protection Program cannot be added for BYOD phone activations, and is only available for new phone purchases. MetroPCS and Premium Handset Protection^® are registered trademarks of T-Mobile USA, Inc.