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REPAIR OR REPLACE

Start, manage, or track your Sprint claim.

Ready to get started with your claim?

How much will it cost?

Am I eligible for screen repair?

Discover how to replace a lost or stolen phone or find out more information about replacing your Sprint device.

Need to upload claim documents?

Providing documentation helps prevent false claims being processed on your account. If we’ve requested documentation for your claim, you can upload it here.

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CLAIM STATUS

Track a claim as it moves through the process.

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COVERAGE

View complete terms and conditions of coverage.

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Shipping

REPLACEMENT DEVICE

Shipping schedule

Claim Completed

In most cases receive your device...

MONDAY - THURSDAY

Before 10pm CST

Next Day

FRIDAY-SATURDAY

Before 7:30pm CST

Monday

SUNDAY

Tuesday

Shipping fee

Included

Looking to track a shipment?
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