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Phone Replacement

1

If you're enrolled in a Sprint device protection plan:

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If you aren't enrolled in a Sprint device protection plan:

If you have a new eligible iPhone with Sprint Complete, you may also have access to select AppleCare® Services, including certified repair at Apple Stores and Apple Authorized Service Providers. Please contact Apple directly at: 800-694-7466 or visit getsupport.apple.com

Learn the exact cost for your model

How do I find out if my device is protected?

Phone
Shipping

REPLACEMENT DEVICE

Shipping schedule

Claim Completed

In most cases receive your device...

MONDAY - THURSDAY

Before 10pm CST

Next Day

FRIDAY-SATURDAY

Before 7:30pm CST

Monday

SUNDAY

Tuesday

Shipping fee

Included