The experience you’ve always wanted is coming.

Learn more about the new benefits of your coverage.

Same-day device replacement.

Faster. Easier. Today.1

Now receive your replacement device
delivered and set up right when you need it
(in most cases).

Same-day device replacement

If your device is lost, stolen or damaged, get a replacement device delivered and set up the same day (in most cases). Available for TMP and TMP MD customers.

Expert setup help

For same day deliveries, a delivery and setup expert will deliver your device, help you transfer your data and set it up exactly how you want.1

1Same day device replacement eligibility will be determined at the point of claim, and is contingent on certain criteria including claim approval time. Limitations and exclusions apply. See terms of service for details.

Unlimited cracked screen repairs.

If your phone
screen shatters,
your day doesn’t
have to.

Available for select smartphones,
subject to parts availability.

Get your screen fixed as soon as the same-day for $29, each time you need it.2

For eligible smartphones, the cracked screen repair deductible is lower than the deductible you'd pay to replace your device.

We offer three convenient repair options.

All of these options may not be available in your location; repair options are presented at the point of claim.

  • A technician can come to you, wherever you are.
  • Mail us your device and we’ll repair and return it in a few days.
  • Take it to one of our convenient authorized repair locations nationwide.

2Visit to check eligibility, which is subject to change.

Battery replacement.

Power on.

Battery replacement3

If your battery fails, you're now covered. Get help fast at a Verizon Authorized Repair Facility (except in Florida).*

3Battery replacement provided under the Verizon Wireless Extended Warranty program is available for select smartphones and subject to parts availability; select locations; eligibility will be determined at the point of claim.*
*In Florida, battery replacement coverage is provided by the insurance program (deductible and claim limit apply).

As a Total Mobile Protection customer,
you'll continue to enjoy:


Great coverage

for loss, theft, damage (including water) and post-warranty defects.


International benefits

including expedited claim fulfillment for replacements and quick reimbursements for cracked screen repairs.


Unlimited tech help

from US-based Verizon Tech Coaches.

Along with the enhancements above, we're also changing deductibles for some devices.4

Type your device model in the find my phone field to see your deductible.

How much is my deductible?

is your new
If you don't see your device, go to to check your deductible.
Tech Coach logo

Download the
Tech Coach app today.

Call Asurion at 1.866.844.0438.