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REPAIR OR REPLACE

Start, manage
or track your
U.S. Cellular® claim.

Ready to begin or continue your claim?

ELIGIBILITY AND ESTIMATE

What’s my estimated deductible and repair eligibility?


Something like iPhone 8, or Samsung Galaxy



PDFDevice Protection+ Basic Program eligible devices and deductibles

Estimates are based on the chosen device and U.S. Cellular Device Protection Plan. How do I get my exact deductible cost?

*Only Apple devices are eligible for Device Protection+ with AppleCare Services

Phone

COMPREHENSIVE DEVICE COVERAGE

Coverage for when life happens.

With U.S. Cellular Device Protection+ Plans, you can be sure your device is covered for loss, theft, damage and out of warranty malfunction. Which means you can get back to doing what you love.

Lost or stolen?

Being without your phone is stressful, but your U.S. Cellular Device Protection+ Program covers you against lost or stolen devices.

Replace a lost or stolen device

Cracked?

Cracked screens can be particularly frustrating, but certain U.S. Cellular Device Protection+ Programs have you covered.

Repair a cracked phone screen

Need to upload claim documents?

Providing documentation helps verify your account. If we’ve requested documentation for your claim, you can upload it here.

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CLAIM STATUS

Track a claim as it moves through the process.

Start Tracking ‣
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COVERAGE

View complete terms and conditions of coverage.

Download ‣
Shipping

REPLACEMENT DEVICE

Shipping schedule1

Claim approved

Delivery as soon as

MONDAY - FRIDAY

Before 10:00 pm CT

Next day

SATURDAY

Before 7:30 pm CT

Monday

Shipping fee

Included

DISCLAIMER

Device Protection+ Advanced, Device Protection+ Advanced with Apple Care Services, Device Protection+ Standard and Device Protection+ Basic programs are a combination of insurance and service contract. The insurance is underwritten by Allianz Global Risks US Insurance Company ; Asurion Insurance Services, Inc. (in California, Agent License #0B35141; in Iowa, Agent License #1001000131) is the Agent and provides the claims servicing under this program. The service contract is provided by Asurion Technology Services, Inc. or one of its affiliates.

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Claims fulfilled with a replacement device and approved by 10 p.m. CT Mon-Fri (7:30pm Sat) will be shipped and, in most cases delivered the next day. Replacement devices may be new or refurbished of the same or a like kind and Quality model. Phone color. brand. model any features may be different. Compatibility of accessories is not guaranteed.