Need to upload claim documents?
Providing documentation helps verify your account. If we’ve requested documentation for your claim, you can upload it here.
ELIGIBILITY AND ESTIMATE
Check your wireless bill or online account at uscellular.com to identify your device protection program
NO NEED TO TRANSFER DATA
YOU COULD SAVE MONEY
Screen repair through Asurion is included with enrollment in the Device Protection+ Advanced Program and is backed by a one-year warranty.
Delivery as soon as
MONDAY - FRIDAY
Before 10:00 pm CT
Before 7:30 pm CT
Delivery as soon as
Monday - Sunday
4pm your local time
Same day delivery and set up is available for select devices
*Same-day device replacement eligibility will be determined at the point of claim, and is contingent on certain criteria including claim approval time and parts availability. Eligible devices are subject to change.
Device Protection+ Ultimate, Device Protection+ with Apple Care Services, Device Protection+ Standard and Device Protection+ Basic programs are a combination of insurance and service contract. The insurance is underwritten by Allianz Global Risks US Insurance Company ; Asurion Insurance Services, Inc. (in California, Agent License #0B35141; in Iowa, Agent License #1001000131) is the Agent and provides the claims servicing under this program. The service contract is provided by Asurion Technology Services, Inc. or one of its affiliates.
Claims fulfilled with a replacement device and approved by 10 p.m. CT Mon-Fri (7:30 p.m. Sat) will be shipped and, in most cases, delivered the next day. Replacement devices may be new or refurbished of the same or a like kind and quality model. Phone color, brand, model and features may be different. Compatibility of accessories is not guaranteed. For Device Protection+ Ultimate customers only, claims filed and approved by 4 p.m. (local time) may be eligible to receive a replacement device as soon as the same day. Same day delivery is available in select locations for certain devices, which are subject to change at any time. Availability of delivery is subject to location, replacement and technician availability.