Last updated: April 16, 2019
Any application which links to this Policy, is covered by this Policy.
When you download and use the application, we may collect the below types of Information.
This Technical Data may include:
When scanning a Wi-Fi network we may collect:
Asurion may leverage external data sources in order to provide context and background on the users of its services in order to improve customer experience, mitigate fraud or malicious activity, or comply with internal company and external regulatory requirements.
Asurion may use the Information to:
When scanning a wi-fi network, we will use the collected information to:
In order to provide remote support and screen sharing capabilities, some devices require device administration access. This access will only occur with your permission, and will be disabled when the remote session ends.
We will not use or disclose your Information to non-affiliated third parties except as disclosed in this Policy.
Asurion may transfer or license your Information to:
Asurion may also disclose your Information to:
We use commercially reasonable technical, administrative, and physical controls best practices to protect your Information including data encryption where appropriate; however, since the Internet is not a 100% secure environment, we cannot ensure the security of information during its transmission between you and us. Accordingly, you acknowledge that when you transmit such information, you do so at your own risk. We will notify you of any confirmed security breach of your Information to the extent required by and in accordance with state and federal law.
Asurion will retain your Information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or not prohibited by applicable law.
We may change this Policy from time to time. If we do, we will post the updated Policy with the last revised date. Your continued use of the application means that you consent to the updates. You should periodically read the Policy to understand our privacy practices.
If we make material changes to this Policy, then we will notify you in the application or by email and seek your affirmative consent
By downloading and using our application, you agree that we can communicate with you electronically. This includes any required notifications (i.e. legal, technical, regulatory, security, privacy) relating to your use of the application
Where required, Asurion will seek your express consent to send such messages. This consent is sought by Asurion, LLC, 648 Grassmere Park, Nashville, TN 37211. You may withdraw your consent by using the "unsubscribe" link located at the bottom of our messages, contacting us at the address listed above, or by emailing email@example.com.
While we take various steps to ensure the accuracy and completeness of your Personal Information, we rely upon you to provide accurate and complete information when interacting with us
Upon your request and as allowed or required by law and consistent with our applicable partner agreements, you may request Asurion to take the following actions with your Personal Information: (i) provide you with a copy, (ii) correct, (iii) update, (iv) delete, To make such a request, or if you have a privacy-related complaint, please contact Asurion via postal mail or email as provided in the Where to turn with questions section of this Policy.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider at https://feedback-form.truste.com/watchdog/request
The application is not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If you become aware that your child is accessing the application and providing Personal Information without your consent, please contact us by using the information provided below. We will take steps to remove Personal Information from our storage systems and terminate the account if we determine that a child under 13 has accessed the application.
We may transfer Information that we collect about you outside of the country in which it was collected. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring Information about yourself, including your Information, to a country and jurisdiction that does not have the same data protection laws as the European Union. By doing so, you are consenting to the transfer of Information about yourself, including your Information, to the U.S. you are also consenting to the use and disclosure of Information about yourself, including your Information, as described in this Policy.
Under California law, California residents may opt-out of Asurion disclosing their Personal Information to third parties for their marketing purposes. If you are a California resident and do not want Asurion to disclose your information to third parties for their marketing purposes, please contact Asurion by any of the ways described in the Where to turn with questions section below and Asurion will respond within 30 days.
Asurion has implemented various measures to monitor compliance with and enforce this Policy
If you have any questions about this Policy, about our application, or want to request access to, correction, or deletion of your Personal Information, or a privacy-related complaint, you can contact Asurion by email at firstname.lastname@example.org
You may also contact us at:
Attn: Privacy Office
c/o Office of the General Counsel
648 Grassmere Park
Nashville, TN 37211