virgin phone replacement documentation

How Documentation Protects You

Securing Your Personal Information

Providing additional documentation helps prevent false service requests. Completing this documentation protects you and keeps your premium as low as possible.

Visit the Affidavit Workcenter

Track Status

Track a service request as it moves through the process.

Track Status
review virgin extended warranty terms and coverage information

Program Terms

View complete terms & conditions of coverage.

Get Details

Shipping Schedule

Complete your service request by... Receive your device by...

Monday - Friday

Before 4 PM ADT

Within 1-3 business days

Saturday

Within 1-3 business days

Sunday

Within 1-3 business days